Motorola Customer Programming Software (CPS) Service and Support w/NO SOFTWARE

Description

WE ARE AN AUTHORIZED MOTOROLA CHANNEL PARTNER AND USE ANY MOTOROLA TRADE MARK OR SERVICE MARK UNDER LICENSE FROM MOTOROLA.
NO MOTOTRBO CUSTOMER PROGRAMMING SOFTWARE IS BEING OFFERED WITH THIS AUCTION.
This auction is for 30 minutes of support and may or may not include Entitlement ID Keys as agreed upon.
BEFORE YOU PURCHASE THIS AUCTION, MESSAGE US TO BE SURE WHAT ASSISTANCE YOU ARE REQUESTING ARE WITHIN SCOPE AND ANY SUPPORT OR SERVICES PROVIDED ARE AGREED UPON AS RESPONSIVE TO YOUR REQUEST AND PRICING IS ADJUSTED AS APPROPRIATE.
See the Motorola MOTOTRBO feature catalog pages for descriptions of each of the features.
All parameters are configurable using the CPS.
Late Firmware may be required to use these features.
Many of the newly released EIDs require the latest firmware in your radio.  Please update the firmware in the radio to the minimum latest that supports the feature you are trying to install.  See the resources notes to determine compatibility.  We will not be responsible for licenses lost because of outdated firmware in your radio during the installation process.
For each radio, you must purchase a license key to use the device feature.
Application features relate to the MOTOTRBO CPS application itself as installed on your computer
RADIO IS NOT INCLUDED!!!
If you need more than one license at a time, please contact us before hand so we can have the appropriate number of licenses on hand.
See the attached compatibility chart on the photos provided, buyer is solely responsible for radio compatibility.  NO REFUNDS WILL BE ISSUED IF YOUR FIRMWARE OR RADIO MODEL IS NOT COMPATIBLE.
Ask us about other Entitlement ID keys for MotoTRBO DMR Radios (see below for reference chart).  If there is an EID you don't see please let us know.
We provide the installation instructions and Entitlement ID Key in PDF softcopy via email, a hardcopy will be sent via regular mail with tracking to comply with eBay tracking requirements.
Pricing takes into consideration the time involved in ordering and processing each request through Motorola as well as eBay, Paypal and Shipping Fees.
We are an authorized Motorola Solutions Radio Solutions Channel Partner.
If you are interested, check out our other auctions, we have additional MotoTRBO and MotoTRBO compatible equipment and accessories, both new and used (in like new condition). We also specialize in small custom orders.
Check out our feedback and past closed auctions, we specialize in used (like new condition ONLY) Motorola equipment. When we say like new, we mean LIKE NEW!!! We won't buy anything else on your behalf and we pay top dollar because of it.
Our inventory is constantly changing and we offer quantity discounts for volume.
Ask us about our price match guarantee!
We have an upgrade and downgrade programs where we buy back trade-ins at a great price.
Ask us about our rebate and trade in promotions!
We do offer programming services, pricing depends on complexity, contact us for details.
We also offer amateur radio operator/first responder pricing, which is the steepest discount pricing in the market.
Ask us about our current inventory of specials at below dealer cost not advertised anywhere else!
We specialize in MotoTRBO and MotoTRBO compatible radio equipment and we are the largest used MotoTRBO dealer in the US.
We carry all models and frequency bands of MotoTRBO equipment, both new and used and we stock MotoTRBO parts and accessories, including programming cables.
We can also give you advice, guidance, and support on how to legitimately obtain the Motorola MotoTRBO Customer Programming Software (CPS), for less money than you think!!!
We just don't sell radios, we provide service and support and back everything we sell.  For example, we will help you get up and running with the CPS and even teach you how to program!!!
We are a ham/public safety "friendly" discounted dealer.
Ken. QRZ lookup: K1DMR.
Please notify us know if you are an amateur radio operator or first responder
BEFORE
you make an offer or purchase.
Please do not hesitate to message us with any questions.
MotoTRBO Software Licenses Reference Chart
Description      Part Number       Notes
Portables and Mobiles
Subscriber Analog to Digital Upgrade option  HKVN4223 CP and CM Series
Subscriber Analog to Digital Upgrade option  HKLN4429 XPR Series
Subscriber Connect Plus option    HKLN4457
Subscriber Connect Plus Man Down option   HKVN4072
MOTOTRBO Bluetooth Data and Discoverable Mode  HKVN4249
MOTOTRBO Data Services via Bluetooth   HKVN4249 XPR 5000 and 7000 Series
MOTOTRBO Enhanced Privacy    HKVN4084 XPR 2000 and 3000 Series
MOTOTRBO Transmit Interrupt Encode   HKVN4085 XPR 2000 and 3000 Series
MOTOTRBO Digital Telephone Interconnect   HKVN4271 XPR 2000 and 3000 Series
MOTOTRBO IP Site Connect option    HKVN4154 XPR 2000 and 3000 Series
MOTOTRBO LCP Upgrade from IP Site Connect  HKVN4155 XPR 2000 and 3000 Series
MOTOTRBO Subscriber System Bundle Cap+ & LCP  HKVN4086 XPR 2000 and 3000 Series
MOTOTRBO Built In Man Down    HKVN4179
MOTOTRBO CSA Conventional Man Down   HKVN4179  XPR 7550 IS only
Subscriber Text to Speech for CH ZONE PB TM JT   HKVN4281 XPR 5000 and 7000 Series
Subscriber Multi Button PTT with CH Steering  HKVN4280 XPR 7000 Series Only
MOTOTRBO Wi-Fi      HKVN4381
MOTOTRBO Indoor Location    HKVN4432
MOTOTRBO Enhanced Noise Cancellation (SINC+)  HKVN4373
MOTOTRBO Mute Mode     HKVN4493
MOTOTRBO Receive Audio Leveling    HKVN4492
Radio TX Inhibit     HKVN4385
Capacity Max FULL Subscriber License   HKVN4323
Fleet Management License Key    HKVN4036
MOTOTRBO 20/25 kHz Channel Wide Bandwidth HKVN4046A
MOTOTRBO Canada Full Frequency Range HKLN4463A
MOTOTRBO BLUETOOTH 2.0 / 4.0 LE License HKVN4412
XPR and SLR Repeaters
Capacity Plus option    HKLN4427
Capacity Plus Single Site Digital Trunking HKLN4439
Linked Capacity Plus New System Deployment HKVN4099 SLR5700
Linked Capacity Plus New System Deployment HKVN4110 SLR8000
Dynamic Mixed Mode option   HKLN4456
Enhanced Scheduled GPS option   HKVN4048
Digital Telephone Interconnect option  HKVN4049
LCP Upgrade from Capacity Plus   HKVN4089 SLR5700
LCP Upgrade from Capacity Plus   HKVN4112 SLR8000
Restricted Access to System   HKVN4177
Data Network Application Interface  HKVN4205
Voice Network Application Interface  HKVN4206
Digital Voting Operation   HKVN4242
Extended Range Direct Mode Operation   HKVN4488
Digital Local Audio    HKVN4366
Capacity Max      HKLN4324
MTR3000 Repeaters
MTR3000 Capacity Plus option    HKLN4439
MTR3000 Dynamic Mixed Mode option   HKVN4044
MTR3000 Enhanced GPS option    HKVN4055
MTR3000 Digital Telephone Interconnect option  HKVN4066
MTR3000 Linked Capacity Plus option   HKVN4110
MTR3000 Linked Capacity Plus Upgrade from Cap+  HKVN4112
MTR3000 Repeater Restricted Access to System  HKVN4178
MTR3000 Data Network Application Interface  HKVN4208
MTR3000 Digital Voting Operation   HKVN4243
CPS / RDAC Applications
MotoTRBO Customer Programming Software (CPS) HKVN4362 (Download Only Version)
MotoTRBO Customer Programming Software (CPS) RVN5115 (CD Version)
Multi RDAC System Support license  HKLN4442
MOTOTRBO Radio Management (RM) license HKVN4101
Battery Fleet Management license HKVN4036
Remote IP Repeater Programming license HKVN4047
PAYMENT
US Sales, eBay Global Shipping Program and pre-approved Foreign Sales ONLY.
All payments in USD.
Paypal is the preferred method of payment.
However, Paypal is only for customers who are VERIFIED and with CONFIRMED Paypal addresses.
Your Bid is a Contract!
Winning an auction is a Binding Contract to Buy.
Both we and eBay take non-paying bidders seriously.
Failure to make payment on your winning bid will result in negative feedback as well as non-paying bidders will be reported to eBay.
Payment must be made in full within three (3) business days from the date of purchase.
If payment is not received, we reserve the right to re-list any item, and request credit from eBay. Payment Notifications will be sent after five (5) Days.
After seven (7) Days Unpaid Item Reminders will be sent.
If there is no answer to an Unpaid Item Reminder the item will be re-listed.
Buyers must checkout and complete the transaction within seven (7) days from the end of auction.
Buyers automatically enter into a legally binding contract to purchase the item from the seller if they win the online auction or use the Buy It Now feature.
eBay's Unpaid Item policy requires buyers to pay the seller for the items that they commit to purchase.
Non-paying bidders will be charged a 20% re-stocking fee.
Please make sure you agree with our Money Back Guarantee, Payment Methods, Shipping, Handling and Insurance Fees, Return and Feedback Policy or any Other Terms & Conditions BEFORE you BID on this auction.
SHIPPING, HANDLING & INSURANCE
This item is in stock in the USA.
There is no need to worry about getting your item delayed, lost in Customs, or having little or no recourse when buying from Overseas.
We primarily use USPS with delivery confirmation and insurance for high value items. The shipping & handling rate is not negotiable.
We use Shipping & Handling fees to cover shipping, handling, packaging, labor, time, driving to drop off, and to offset some of the eBay fees.
We reserve the right to change shipping vendors or class of service without notification.
We do not combine shipping and handling unless stated otherwise or previously agreed to.
Shipping & Handling charges do INCLUDE Insurance.
We are self-insured so that if there is any lost, stolen or damage claim, you receive the value of your goods immediately and are not waiting months to file a claim or have the claim denied for various reasons with the carrier.
If you desire local pick up or a different class of shipping service, such as expedited or overnight, please contact us for prior arrangements.
In most cases, we typically ship same or next day, once payment is received.
For bids that close with payment after business hours on Friday or on the weekend, we will ship on the following Monday.
We ship on the following business day if there is an observed holiday.
Please allow the standard USPS allotted time for delivery, see the USPS website. Remember, we are relying on a third party (USPS) for shipping. If you have not received your item after the allotted time, please contact us so that we can resolve the issue with the USPS.
We are not responsible for shipping costs incurred in returning items. Shipping, Handling and Insurance
charges are not refundable.
The total amount of the item is the final ending price + shipping and handling costs (which includes insurance).
RETURNS
We believe that great customer service is even more important on the internet than it is in a face to face transaction, which is why we are dedicated to providing you the utmost in customer care.
So that we can continue to provide a certain level of service to all our customers, p
lease carefully read our auction before asking questions, because you can usually find the answer in our description, picture or other information provided.
Our goal is to establish loyal customers that will trust us with their business again and again. With that in mind, we will provide prompt responses to your product inquiries and timely notices of post-sale milestones to ensure you feel confident of your purchase. Please don't hesitate to ask us any questions not covered in our auction, because your satisfaction is our priority.
Our goal is also to describe the items in our auctions as accurately as possible.
If you find a mistake or omission, please contact us by email.
We want you to be completely satisfied with your purchase.
We value our customers, if for any reason at all, you are not satisfied, contact us, lets us assist you and we will work hard to resolve any problems.
We strive to make your eBay experience a good one.
We make every effort to list all of our items accurately.
Compatibility of any product is the purchasers' responsibility.
Buyer is also responsible for software programming capability and compatibility.
These radios are manufactured for the US market and are not intended for export, and as such, these radios require the US version of the Customer Programming Software (CPS) and all warranty repairs and service are provided in the US. Please read the product ad carefully.
We endeavor to list all available information in the ad, therefore, in many cases an item's specifications may have been obtained via the Internet.
If you have any questions regarding this product please visit the manufacturer's web site or call their customer service department to research any model or part numbers before placing your bid.
Buyers who by their own error unwittingly purchase the wrong equipment will be subject to a 20% restocking fee and liable for any return shipping, handling and insurance fees.
Please contact us prior to returning any items.
For items listed as new, we offer an unconditional 100% satisfaction money back guarantee.
Returns are accepted within 30 days after the date of delivery, the item must be in the same condition in an unopened box with all original materials.
The item and accessories must be unopened and unused and in resalable condition as "new."
If not returned in this condition, an additional re-stocking fee will be incurred depending on the physical condition of the items at the sole discretion of the seller.
For electronic equipment, and at the sole discretion of the seller, there must be no signs of case opening, tampering, parts swapping, or code plug corruption.
WARNING: WE PLACE TAMPER EVIDENT SEALS and SECURITY IDENTIFICATION MARKINGS ON THE RADIOS IN DISCREET LOCATIONS.
Buyer will be subject to a 20% restocking fee and liable for any return shipping, handling and insurance fees.
Please contact us prior to returning any items.
As with all used electronics on eBay, items are sold "as is."
We guarantee that our items will not be "Dead On Arrival" or (DOA).
We guarantee all our items to be in mint or in like new condition and in perfect working order.
Our Sellers Policy is that we offer no other returns, exchanges, credits, warranties, guarantees, for used equipment.
We reluctantly adopt this policy due to the sensitive nature of electronics (e.g. parts switching, programming bricking, etc.). We work very hard at providing quality, clean, nice looking equipment at a fair price.
We will work with the buyer on any issues.
Please check out our 100% feedback rating and note that we have been around for more than 15 years.
FEEDBACK
We love to give good feedback for good transactions. We believe negative or neutral feedback is a very serious issue and would like the opportunity to solve problems before negative feedback is issued.
Please do not leave
a negative or neutral feedback before communicating with and allowing us to rectify a situation.
We believe that we can come to a fair resolution on all issues.
If for some unforeseen circumstance that you are not happy and feel that you cannot leave us a high Detailed Seller Ratings (DSR) rating as well as positive feedback, please contact us before doing so and we will gladly try to work with you to resolve any issues that you may have with our products or service.
Your satisfaction is our top priority, so buy with confidence.
If you, as the buyer, pay on time and provide a smooth transaction with good communication, we will leave you positive feedback, but only after we receive feedback from you.
We find this serves as an incentive for many customers to leave the appropriate and deserved reciprocal feedback.